Marsh Canada administers the CNLA Hortprotect Insurance program for Property and Casualty offerings, available to Landscape Ontario members. David Amadori is a Vice President at Marsh Canada, a member of the Snow and Ice Committee at Landscape Ontario and the Client Executive overseeing the CNLA program with Marsh. The presentation relates predominantly to claims and claims management, specifically focusing on slip-and-fall claims for snow removal operators.
Marsh Canada assists operators around the country by developing offerings which has proven to be stable and consistent in a turbulent insurance environment. We will discuss some of the ways this has been achieved, such as consistency in the claims continuum, and oversight on hold-harmless clauses that encourage settlements rather than defense of the contractor. We will also be sharing metrics from the program over the last eight years, to highlight the success the program has had relating to slip-and-fall defense.