FAQ

Landscape Ontario, the Toronto Congress Centre and all suppliers appointed by show management for the set-up and tear-down of your exhibit are governed by and follow the procedures defined by the Ministry of Labour's Ontario Occupational Health & Safety Act and Regulations. During move-in and -out, the Congress trade show floor has been designated as an industrial zone. Mandatory regulations that specify certain personal protection equipment (PPE), practices and regulations about how and by whom work can be performed are in effect. 

All exhibit personnel and/or subcontractors involved in the set-up and tear-down of your exhibit must complete and be prepared to submit upon request a certificate from the Ministry of Labour's Worker/Supervisor Awareness Training Program. You are advised to share this link with all staff and subcontractors. Save the completed certificates in a file. Bring the file to the show site and have it available during the following period January 3-10, 2025. http://www.labour.gov.on.ca/english/hs/training/

Complete details concerning the set-up and tear-down of your booth will be found in the Exhibitor Manual. You, your staff and subcontractors must complete and submit the Health and Safety Policy and Declaration. Here are some of the highlights you’ll want to be aware of:

1. Complete the Ministry of Labour's Worker/Supervisor Health & Safety Training Program

2. All staff come to the show with a full complement of personal protection equipment (PPE) & steel-toed shoes

3. For their safety leave children under the age of 16 at home during move-in and -out

4. Wear hard hats and use yellow caution tape when performing overhead work

5. Wear appropriate personal protection equipment (PPE) (goggles & gloves) when operating hand/power tools

6. Comply with the mandatory Fall Protection/ Working from Heights training requirements when working at heights over 3 metres

7. Use proper extension devices (i.e. ladders) must be used. Ladders must meet all safety requirements as set out by the OHSA

Yes. Refer to the Move-in Request Form. For information about move-in, you are welcome to contact Mercedes Strachan at: ShowInfo@LOCongress.com

No. Unless the vehicle is part of your display booth. You will be required to make special arrangements to drive to your booth in the building. Contact Mercedes Strachan at: mstrachan@landscapeontario.com. A complimentary truck washing service is available during move-in.

Yes. Pallets and crates will be unloaded from your truck and delivered to your booth at no charge. Forklifts, if required for work within the confines of your booth, can be rented from Stronco Group of Companies. Order this service before move-in.

Arrangements have been made at the Delta Hotel by Marriott, 655 Dixon Rd, Toronto, ON, Canada. There is a special concession for 18-wheeler trucks at a rate of $60/truck/day. Reservations should be made at least two (2) weeks prior in writing to Julius Brown at jbrown@deltatorontoairport.com and include an indication of the length of time the vehicle will be parked and the length of the trailer. For more information call Julius at 416-873-7403.

Landscape Ontario has negotiated rates at specific hotels.  Please visit the Hotel page for more information and rates. 

Do not be fooled by a variety of housing bureaus that are not affiliated and have not been authorized to contact you on behalf of Landscape Ontario or Congress.  Our host hotels will not contact you unless you call them first. Exercise due diligence when contacted by a housing bureau and verify, verify, verify!

VERIFY. VERIFY. VERIFY. Research. Talk to someone about it. Seek Advice. Do not divulge personal or private information, credit card or banking information.

Badges can be ordered by using the online Exhibitor Badge service. You are advised to place your badge order by December 1, 2024. For security reasons, we recommend that you only order exhibitor badges for staff that will work in your booth. Any other company representatives should be issued visitor badges. For more information, refer to the Exhibitor Manual.

Badges will be mailed to exhibitors until December 1, 2024. After that date, all exhibitor badges will be held for pick up at the Exhibitor’s Desk during move-in. This desk is located at the show entrance in Hall D.

A maximum of 5 badges per 10 x 10 booth.

An exhibitor badge entitles you to enter the trade show all 3 days. 

Please note: A separate fee applies to all educational events and Conference programs. Exhibiting companies are entitled to two (2) complimentary conference passes.

Digital VIP passes are unlimited.  Find information on the Exhibitor Promotion Page.

Yes. There will be an additional cost for ordering booth furnishing or services on-site. To save money, review the deadlines for service contractors in the Exhibitor Manual and then order your carpet, drape, tables, chairs, power, lighting and lead retrieval.

Yes. Carpet or another suitable flooring material is mandatory for this show. You can supply your own or rent carpet from Stronco Group of Companies. All exhibits are required to have flooring of some nature covering the cement. To save money, review the deadlines for service contractors in the Exhibitor Manual.

No. Carpet or other floor coverings and insurance are mandatory additional costs. Other optional costs include booth furnishings, in-booth materials handling, signs, lead retrieval, power, lighting, personal protective equipment, staffing, hotel accommodation and transportation. See the online Exhibitor Manual for preferred suppliers and service providers.

Yes. Exhibitors must provide a minimum of a $2 million liability insurance certificate. A certificate of insurance protects you, other exhibitors, attendees, and show management should an incident occur. A copy of your certificate of insurance, from your current business insurance provider or a new policy, must be sent to show management. See the online Exhibitor Manual for more information.

Yes. However, Landscape Ontario and the Toronto Congress Centre will not assume any responsibility for lost, stolen or misplaced materials. Exhibitors are urged to contact their insurance companies to ensure that their exhibits and products are insured during this period. This can be done by placing a rider on your existing business contents insurance or by purchasing a new liability insurance policy. Landscape Ontario suggests the services of Exhibitorinsurance.com 

Toronto Congress Centre, South Building, 650 Dixon Road, Toronto, Ontario M9W 1J1

Phone: (416) 245-5000

The Show Office is located on aisle 1900 and will be operational from January 3-10, 2025.

Phone: (416) 848-4141

Packages for delivery to the Landscape Ontario’s Congress show site should be labelled as follows: 

Name of Exhibiting Company

Booth #

Landscape Ontario’s Congress

South Building, Door 4

Toronto Congress Centre

650 Dixon Road, Toronto, Ontario, MW9 1J1

Cell # of your onsite company representatives 

Show Office Tel: 416-848-4141

No. Freight will only be accepted by the Toronto Congress Centre during the specified move-in period. Advanced warehousing is available through the Stronco Group of Companies. Shipments are accepted in the warehouse Monday to Friday between 8:00 a.m. and 4:00 p.m. Call: 905-270-6767 for a quote and to make arrangements.

Advanced Warehouse

Name of Exhibiting Company

Booth #

Landscape Ontarios Congress

STRONCO LOGISTICS C/O YRC

1510B Caterpillar Road, Mississauga, ON L4X 2W9

Receiving hours are Monday to Friday, 8:00 am - 4:00 pm name of Carrier

Number of pieces ____of______

Name of Exhibiting Company

Booth #

Landscape Ontario’s Congress

South Building, Door 4

Toronto Congress Centre

650 Dixon Road, Toronto, Ontario, MW9 1J1

Name of Carrier

Number of pieces ____of______

Once you have confirmed your exhibit space in the show, all the information and order forms are available for download in the online Exhibitor Manual.